Return / Exchange Policy
Kixclusive does not issue refunds. We will exchange an item if we have made a mistake with your order. Please email us at before mailing your purchase back to us. We will give you a confirmation return number that must be included in your package in order to receive your exchange. Returned shoes must be in brand new, unworn condition.   

* ALL SALES ARE FINAL. Orders cannot be cancelled once submitted on the website 

* Exchanges can be made only if there was an error on our part 
* Shoes that do not fit do not qualify as an error on our part 

* Customers must contact us within 7 days of receiving their shoes to request an exchange 

* Buyer is responsible for the cost of shipping the sneakers back for an exchange 

*If a return is granted, original shipping cost is not refundable
* Shoes older than 3 years from the release date are not guaranteed to be suitable for wear 

By purchasing from you agree to all rules and conditions stated in our policy section.